Job Description

Title: Intern COR/DIG

Requisition ID: 4188
Grade: Intern
Category: Internship
Employment Type: NonStaff-Regular
Country: Austria
Duty Station: Vienna
Entry Date: As soon as possible
Internship Duration: 3-6 months
Application Deadline: 22-Jul-2024, 11:59 PM (CEST)

Vacancy Announcement

ORGANIZATIONAL CONTEXT

The United Nations Industrial Development Organization (UNIDO) is the specialized agency of the United Nations that promotes industrial development for poverty reduction, inclusive globalization and environmental sustainability. The mission of UNIDO, as described in the Lima Declaration adopted at the fifteenth session of the UNIDO General Conference in 2013 as well as the Abu Dhabi Declaration adopted at the eighteenth session of UNIDO General Conference in 2019, is to promote and accelerate inclusive and sustainable industrial development (ISID) in Member States. The relevance of ISID as an integrated approach to all three pillars of sustainable development is recognized by the 2030 Agenda for Sustainable Development and the related Sustainable Development Goals (SDGs), which will frame United Nations and country efforts towards sustainable development. UNIDO’s mandate is fully recognized in SDG-9, which calls to “Build resilient infrastructure, promote inclusive and sustainable industrialization and foster innovation”. The relevance of ISID, however, applies in greater or lesser extent to all SDGs. Accordingly, the Organization’s programmatic focus is structured in four strategic priorities: Creating shared prosperity; Advancing economic competitiveness; Safeguarding the environment; and Strengthening knowledge and institutions.

Each of these programmatic fields of activity contains a number of individual programmes, which are implemented in a holistic manner to achieve effective outcomes and impacts through UNIDO’s four enabling functions: (i) technical cooperation; (ii) analytical and research functions and policy advisory services; (iii) normative functions and standards and quality-related activities; and (iv) convening and partnerships for knowledge transfer, networking and industrial cooperation. Such core functions are carried out in Divisions/Offices in its Headquarters, Regional Offices and Hubs and Country Offices.

The Directorate of Corporate Services and Operations (COR), headed by a Managing Director, is responsible and accountable for the management of UNIDO’s human, financial and material resources, ensuring the capacity of the Organization to fulfil its mandate. The Directorate oversees a full range of financial, human resources, learning and staff development, procurement, information technology and general services to meet the service support needs of the Organization as a whole. Additionally, the Directorate houses the Gender Equality and Empowerment of Women Unit and the Ethics and Accountability Unit as well as oversees their operations. Furthermore, the Directorate provides guidance on personnel security and safety matters and ensures the overall coordination of UNIDO’s response in this regard.

This internship position is located under the Information Technology and Digitalization Services (COR/DIG), which focuses on enabling the Organization through new and innovative digital technologies, while ensuring secure, reliable, effective and efficient information technology (IT) services towards the achievement of strategic objectives and UNIDO’s ISID mandate. IT services includes the management and development of web, digital and business solutions; maintaining a robust data center and infrastructure; managing the cybersecurity programme, providing efficient end-user solutions and support; ensuring knowledge management; data-driven analytics and business intelligence; and platforms for enabling transparent external relations with Member States, partners and civil society.

COR/DIG is responsible for the management and implementation of IT and digitization strategies and solutions, for setting and enforcing common IT standards and best practices throughout UNIDO and managing corporate IT services. In close cooperation with the Coordination and Integration Support Division (IET/CIS) and the Quality, Impact and Accountability (IET/QUA) Division, COR/DIG will ensure from an operational and technical perspective, that applications and systems are implemented in an integrated, sustainable and secure manner following best practices, and providing value-added for the Organization based on cost-benefit considerations in pursuit of the principles of Result-Based Management and delivering overall continuous improvement of the Organization’s operations. Furthermore, it coordinates a Service Desk which is the single point of contact for requests from the UNIDO workforce positioned both at Headquarters and the field.

The duration of an internship at UNIDO is between three to six months, is UNPAID and full-time. Interns work under the supervision of a staff member, in the department or office that they are assigned to. Interns shall cover all costs associated with their internship, including visas, travel to and from the duty station, insurance, transportation, accommodation and living expenses.

GENERIC DUTIES AND RESPONSIBILITIES

The Intern shall work under the direct supervision of the ERP Team Lead, COR/DIG and under the general supervision of the Chief, COR/DIG.

The Intern shall be engaged as follows:

Exposed to the regular core functions of the Division and as such shall have the opportunity to observe the day-to-day operations of the IT and Digitalization Services and engage in on-the-job training in specific actions delegated by the Supervisor.
Engaged in a specific self-contained assignment in one of the areas described below:
- IT Service Management
- Information Security and Cybersecurity
- Software Development
- System Administration
- Enterprise Resource Planning
Day-to-day tasks may include, but are not limited to, the following:

Conduct research on building or using standard APIs between SAP and Microsoft Teams integration using Microsoft Power Automate and Python.
Participate in design sessions, prototyping solutions for enhancing IT business processes;
Support strategies to achieve the direction set by the Division;
Support organization-wide IT projects such as promotion of new digital services or features;
Communication and coordination with stakeholders.

Prepare an end-of-internship report; to be submitted to and cleared by UNIDO Internship Coordination.
Other Special emerging Projects that may enhance the learning experience of the Intern.

MINIMUM ORGANIZATIONAL REQUIREMENTS

Age: Minimum 20 years on the first day of the internship.

Education: Enrolled in a university degree programme; or begin the internship within one year of completing a university degree; or completed a university degree and be sponsored as part of an academic or development programme.

Field of specialization: Information Technology, Software Engineering

Languages: Fluency in written and spoken English is required. Knowledge of another official United Nations language (Arabic, Chinese, French, Russian and Spanish) is an asset.

CORE COMPETENCIES

Core Values

WE LIVE AND ACT WITH INTEGRITY: work honestly, openly and impartially.

WE SHOW PROFESSIONALISM: work hard and competently in a committed and responsible manner.

WE RESPECT DIVERSITY: work together effectively, respectfully and inclusively, regardless of our differences in culture and perspective.

Key Competencies

WE FOCUS ON PEOPLE: cooperate to fully reach our potential –and this is true for our colleagues as well as our clients. Emotional intelligence and receptiveness are vital parts of our UNIDO identity.

WE FOCUS ON RESULTS AND RESPONSIBILITIES: focus on planning, organizing and managing our work effectively and efficiently. We are responsible and accountable for achieving our results and meeting our performance standards. This accountability does not end with our colleagues and supervisors, but we also owe it to those we serve and who have trusted us to contribute to a better, safer and healthier world.

WE COMMUNICATE AND EARN TRUST: communicate effectively with one another and build an environment of trust where we can all excel in our work.

WE THINK OUTSIDE THE BOX AND INNOVATE: to stay relevant, we continuously improve, support innovation, share our knowledge and skills, and learn from one another.

LEARNING ELEMENTS

Become acquainted with IT Service Management, ICT security concepts, and IT Operational.
Become acquainted with various corporate level IT systems and tools.
Improve soft skills related to IT service delivery.
Deepen knowledge and technical skills in the fields of Scripting, Software development and IT automation.
Gain experience in working effectively in a diverse and multi-cultural environment.

UNIDO Interns are expected to uphold the highest standards of integrity, professionalism and respect for diversity at all times, both at work and outside. Only candidates who fully and unconditionally commit to these values should consider applying for internships at UNIDO.

All applications must be submitted through the UNIDO Online Recruitment System.
Correspondence will be undertaken only with candidates who are being considered at an advanced phase of the selection process.

Visit the UNIDO employment website for details on how to apply: www.careers.unido.org

Notice to applicants:
UNIDO does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. If you have received a solicitation for the payment of a fee, please disregard it. Vacant positions within UNIDO are advertised on the official UNIDO website. Should you have any questions concerning persons or companies claiming to be recruiting on behalf of UNIDO and requesting payment of a fee, please contact: internship@unido.org