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Field Office Team Leader Ukraine Shostka
Norwegian Refugee Council (NRC)
Full-time
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Posted 2 days ago
Job Description

All NRC employees are expected to work in accordance with the organisation’s core values: dedication, innovation, inclusivity and accountability. These attitudes and believes shall guide our actions and relationships.

  1. Role and responsibilities

The purpose of the Field Office Team Leader is to run the day-to-day support functions at the Shostka Field Office (FO).

The following is a brief description of the role.

Generic responsibilities

  1. Manage support staff at field office level
  2. Manage day to day HR & Admin, Finance, and Logistics of the field office 
  3. Ensure adherence to NRC policies, handbooks, procedures and SOPs/guidelines
  4. Coordinate and assist with budgets and costs for the field office’s shared costs and support functions
  5. Provide support in the training and development of staff
  6. Provide support to project implementation at field office level 
  7. Coordinate representation meetings with partners and local authorities
  8. Promote the rights of IDPs/returnees in line with the advocacy strategy

Specific responsibilities 

  • Under the direct supervision of the Area Support Manager (ASM) and the overall leadership of the Area Manager (AM), oversee the setup of the NRC field office in Shostka
  • In close coordination with Kyiv-based coordinators (Finance, Procurement, Logistics, HR & Admin and HSS), ensure that NRC Support procedures, rules and regulations are adequately and timely implemented in the NRC field office in Shostka
  • Facilitate effective integration between support departments and regular coordination between FO support departments and visiting programme teams from Chernihiv and Kyiv
  • Organize and facilitate regular team meetings in the field office
  • Under the close supervision of the Area Manager and HSS Coordinator, represent NRC externally in Shostka and liaise with local authorities (oblast civil-military administration, hromada administrations, etc.), UN agencies, other NGOs and support the teams in day-to-day access negotiation as per needs
  • Day-to-day approval of travel and leave requests for support staff in the field office and monitoring of daily attendance 
  • Attend to any other tasks that will be assigned by the ASM or the AM.
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  1. Competencies 

1. Professional competencies 

  • Previous experience from working in support functions in a humanitarian/recovery context
  • Previous experience from working in complex and volatile contexts
  • Previous management experience 
  • Documented results related to the position’s responsibilities 
  • Fluency in Ukrainian and Russian, both oral and written
  • Working level in English, both written and verbal
  • Good knowledge of the Ukrainian context, specifically Northern Sumska Oblast, and political dynamics

2. Behavioural competencies

  • Handling insecure environments 
  • Planning and delivering results 
  • Working with people 
  • Communicating with impact and respect 
  • Managing resources to optimise results 
  • Managing performance and development 
The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. We work in crises across more than 31 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights. NORCAP, our global provider of expertise, helps improve international and local ability to prevent, prepare for, respond to and recover from crises. NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country.
Employment with NRC may lead to employment in or deployment to Regions, Countries, Areas or Offices that may be host to considerable health, safety and security risks. NRC takes this very seriously and we have procedures in place to reduce known risks, but will never be able to take away all risks.
NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability.

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